Note
- Connect your Polestar ID
- Download the Polestar app to your phone
- Set up your user profile and customise the car's settings, such as the ergonomic settings and other preferences
- Connect a key to your profile
- Sign in with your Google account
There is a guide that helps you set your car up the first time you use it.
Your Polestar ID is a personal account that gives you access to various services connected to your car.
The Polestar app allows you to have direct contact with your car. You can connect the Polestar app to your car during setup, but you can also do it later in profile settings.
Sign in with your Google account to get a personalised experience when using Google services and apps, such as Maps.
You can customise many of your car's features and behaviours by accessing its settings.
For a more customised experience, you can set up user profiles for different drivers.
Polestar Assistance is a service that provides assistance and remote access to certain car features. You can contact a Polestar Assistance service centre at any time for assistance.
In an emergency, the car can connect you to an emergency call centre. This is done automatically in response to severe collisions or manually by pressing the SOS button in the ceiling.