Polestar Connect app
Data sharing for Polestar Connect
Data sharing is enabled by default for Polestar Connect. This means that you do not need to enable data sharing for the service when you purchase a new vehicle or e.g. after a factory reset.
Sending a destination to the vehicle's navigation system via the Polestar 1 app
You can use the Polestar 1 app to send destinations, such as hotels, businesses, movie theaters, restaurants or gas stations, to your vehicle and make the destination available in your navigation system.
Locking and unlocking the vehicle using the Polestar 1 app
The Polestar 1 app shows the current lock status and you can lock and unlock the vehicle remotely.
Devices compatible with the Polestar 1 app
The Polestar 1 app is compatible with various mobile devices and operating systems.
The Polestar 1 app
As a Polestar Connect user you have access to the Polestar 1 app, which enables you to keep in contact with your vehicle via different app functions.
Connecting the Polestar 1 app to the vehicle
To be able to use the Polestar 1 services, the app must first be linked to the vehicle.
Entering a vehicle nickname in the Polestar 1 app
You can specify or change the name of your vehicle in the Polestar 1 app.
Available functions in the Polestar 1 app
The Polestar 1 app contains many functions and services.
Remote vehicle start with the Polestar 1 app
With the Polestar 1 app, the vehicle's engine can be started remotely to heat up or cool down the vehicle to a comfortable temperature.
Remote heater start with the Polestar 1 app
The heater can be started remotely using the Polestar 1 app so that the vehicle is heated at a selected time.
Shortcuts to the Polestar 1 app
You can create shortcuts to the functions offered in the Polestar 1 app.
Voice control in the Polestar 1 app
With a virtual assistant like Siri, you can use voice commands to control certain Polestar 1 app functions. You can, for example, check that the doors are locked.
Using voice control in the Polestar 1 app
With a virtual assistant like Siri, you can use voice commands to control certain Polestar 1 app functions. You can, for example, check that the doors are locked.
Finding the vehicle using the Polestar 1 app
In the Polestar 1 app, you can see the location of your vehicle on a map. The map also shows your own position, i.e. the position of your mobile device. You can use the app to command the vehicle to honk the horn and/or flash the turn signals to make it easier to find the vehicle.
Electric power functions in the Polestar 1 app
The Polestar 1 app contains functions that can e.g. show battery and charging status or can help you find the nearest charging station.
Displaying the vehicle identification number in the Polestar 1 app
When contacting Polestar Customer Support about e.g. a Polestar Connect subscription, you will need to provide your VIN (Vehicle Identification Number). One way to find this is through the Polestar 1 app.
Calendar function with the Polestar 1 app
With some cellular phones, it is possible to give the Polestar 1 app access to your calender and receive event reminders 24 hours in advance directly in the app. You can also send route guidance to the planned meeting from the app to the vehicle.
Driving journal with the Polestar 1 app
The Polestar 1 app can automatically create a drive log which allows you to view a summary of your vehicle journeys. The data is visible from all the accounts connected to the vehicle.
Managing driving journals with the Polestar 1 app
The Polestar 1 app can automatically create a drive log which allows you to view a summary of your vehicle journeys. It is possible, for example, to categorize and name trips, and to export the driving journal.
Maintenance messages in the Polestar 1 app
Your Polestar 1 app allows you to view the status of various components in your vehicle. Maintenance messages can notify you if anything needs to be reviewed or rectified.
Push notifications from the Polestar 1 app
You can receive push notifications on your smartphone with the Polestar 1 app.
Language list for the Polestar 1 app
The Polestar 1 app is available in the following languages:
Using the Polestar 1 app with wearables
The Polestar 1 app can be connected to a smart watch, such as Apple Watch or Android Wear, or other wearable.
Removing link between vehicle and Polestar 1 app
Polestar ID is personal and does not need to be changed or deleted it if you sell your vehicle. However, you do need to end ownership, remove the link between the Polestar 1 app and your vehicle, and delete all personal user data from the vehicle.