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Your Polestar

Displays and controls near the driver

The overviews show the location of the vehicle's displays and controls.

Technician certification

In addition to Polestar factory training, Polestar supports certification by the National Institute for Automotive Service Excellence (A.S.E.).

Connecting equipment to the vehicle's data link connector

Incorrectly connected or installed software or diagnostic tools may have an adverse effect on the vehicle's electronics.

Driver distraction

A driver has a responsibility to do everything possible to ensure his or her own safety and the safety of passengers in the vehicle and others sharing the roadway. Part of this responsibility is avoiding distractions, including performing activities that are not directly related to controlling the vehicle in the driving environment.

Viewing the Vehicle Identification Number (VIN)

When contacting Polestar Customer Support about e.g. Polestar Connect, you will need your vehicle identification number (VIN).

Data recording

As part of Polestar's commitment to safety and quality, certain information is recorded regarding vehicle operation, functionality and incidents.

Accessory installation

Contact Polestar Customer Support for more information about installing accessories.

Polestar Structural Parts Statement

Polestar engineers and manufactures vehicles designed to help protect vehicle occupants in the event of a collision.

Contact Polestar

Use the following contact information if you would like to get in touch with Polestar in the United States or Canada.

Software Updates

Polestar is continuously developing vehicle systems and offered services to give Polestar customers the best possible vehicle ownership experience.

Important information on accessories and extra equipment

Incorrectly connected or installed accessories or extra equipment may have an adverse effect on the vehicle's electronics.

  • Polestar's innovation areas

  • Polestar ID

  • Type approval and licenses