Billing
FAQ
Before delivery, you will be given access to a payment instruction document which includes total sum, payment reference, and how your payment is to be completed. When a payment has been registered by Polestar, a payment receipt will be available on your order page. The final invoice, with VAT specification, will be available on your order page a few days after delivery.
Your final invoice will include your VIN-number, your configuration options and all fees excluding and including VAT.
No, since the payment is a deposit which is reimbursed to you, no invoice or VAT will be issued for the deposit. Use your order confirmation (which is sent to your email address) as a reference for your payment.
Polestar accepts bank transfers, retail finance provided through Polestar Finance or Polestar leasing. Confirm the payment method of your choice when placing your order or when confirming your financing on your order page after placing your order. We require full payment, or a valid payment through a financing partner, before your order is delivered.
We require payment of the full amount, either personally or through a financing partner, before the handover of your order. If your financing does not include the full amount, we require you to settle the residual amount prior to handover.
To make your final payment, refer to the payment section on your order page and follow the provided payment instructions. Delayed payment may affect your handover date.
Yes, just repeat the bank transfer for every transaction, and always use your 8-digit order number as a reference for the payments.
You can only use your debit/credit card to pay for an order deposit and if you want to make a separate purchase of extras for your Polestar.
If you have chosen to lease your Polestar, all payments will be made to our leasing partner. If you have chosen loan financing, the customer deposit will be paid directly to Polestar. Your monthly repayments will be paid directly to our finance partner.
If your order is to be partially paid with an advanced payment or deposit, you will receive instructions on how to make this payment directly to Polestar before delivery.
Before delivery, you will be given access to payment instructions which include the total order sum, payment reference and how the payment is to be made. When a payment has been received by Polestar, a payment receipt will be available on your order page. The final invoice, with VAT specified, will be available on your order page a few days after delivery.