Polestar Connect app
Data sharing for Polestar Connect
Data sharing for the Polestar Connect service is activated by default. This means you do not need to activate data sharing for the service yourself when you buy a new car or after a factory reset, for example.
Sending a destination to the car's navigation system via the Polestar 1 app
You can use the Polestar 1 app to send destinations – hotels, shops, cinemas, restaurants or petrol stations, for example – to your car and access the destination in the navigation system.
Locking and unlocking the car using the Polestar 1 app
The Polestar 1 app shows the current lock status, and you can both lock and unlock your car remotely.
Devices compatible with the Polestar 1 app
The Polestar 1 app is compatible with various mobile devices and operating systems.
The Polestar 1 app
As a Polestar Connect user you have access to the Polestar 1 app that enables you to maintain contact with your car via various app functions.
Connecting the Polestar 1 app to the car
To be able to use the Polestar 1 app's services, the app first has to be connected to the car.
Specifying the nickname of your car in the Polestar 1 app
You can specify or change the name of your car in the Polestar 1 app.
Available functions in the Polestar 1 app
The Polestar 1 app includes a wide range of functions and services.
Remote starting the car using the Polestar 1 app
Using the Polestar 1 app, the car's engine can be started remotely in order to heat or cool the car to a comfortable temperature.
Remote starting the heater using the Polestar 1 app
The heater can be started remotely using the Polestar 1 app so that the car is heated at a selected time.
Shortcuts to the Polestar 1 app
You can create shortcuts to the functions offered in the Polestar 1 app.
Voice control in the Polestar 1 app
With a virtual assistant such as Google Assistant, Amazon Alexa or Siri, you can control some of the functions in the Polestar 1 app by only using your voice. For example, you can check that the doors are locked.
Using voice control in the Polestar 1 app
With a virtual assistant such as Google Assistant, Amazon Alexa or Siri, you can control some of the functions in the Polestar 1 app by only using your voice. For example, you can check that the doors are locked.
Linking virtual assistant to Polestar 1 app
In order to use voice control for some Polestar 1 app functions using Google Assistant or Amazon Alexa, you need to first link the virtual assistant to the Polestar 1 app.
Finding the car with the Polestar 1 app
In the Polestar 1 app, you can see the position of your car on a map. The map also shows your own position, i.e. the position of your mobile device. You can use the app to give commands to the car to sound the horn and/or flash the lights so that it is easier to find.
Electric operation functions in the Polestar 1 app
The Polestar 1 app includes functions that show battery and charging status or can help you to find your nearest charging station, for instance.
Planning and scheduling the charging of the car using the Polestar 1 app
You can use the Polestar 1 app to plan and schedule the charging of the car.
Showing the car's vehicle identification number in the Polestar 1 app
If you get in touch with Polestar Customer Support with regard to Polestar Connect subscriptions, for example, the car's VIN identification number (Vehicle Identification Number) needs to be stated. One way to find it is via the Polestar 1 app.
Calendar function with the Polestar 1 app
With certain mobile phones you can allow the Polestar 1 app access to your calendar and get reminders directly in the app about meetings 24 hours before the event is due to take place. It is also possible to have directions to the planned meeting sent from the app to the car.
Driving journal with the Polestar 1 app
The Polestar 1 app can automatically create a drive log which allows you to view a summary of your car journeys. The data is visible from all the accounts that are linked to the car.
Using the driving journal with the Polestar 1 app
The Polestar 1 app can automatically create a drive log which allows you to view a summary of your car journeys. It is possible, for example, to categorise and name trips, and export the driving journal.
Maintenance messages in the Polestar 1 app
Your Polestar 1 app allows you to view the status of various components in your car. Maintenance messages can notify you if anything needs to be reviewed or rectified.
Push notifications from the Polestar 1 app
You can receive push notifications to your mobile with the Polestar 1 app.
Language list for the Polestar 1 app
The Polestar 1 app is available in the following languages:
Using the Polestar 1 app with wearables
The Polestar 1 app can be linked to a so-called wearable, e.g. a smartwatch (Apple Watch and Android Wear).
Deactivating the link between the car and the Polestar 1 app
Polestar ID is personal and does not need to be changed or deleted it if you sell your car. However, you need to end the ownership and the link between the Polestar 1 app and your car, as well as deleting all personal user data from your car.