Polestar 4 support
FAQ categories
General questions about Polestar 4
Polestar 4 is an electric performance SUV coupe. It is positioned between Polestar 2 and Polestar 3 in terms of size.
We expect Polestar 4 to be available for test drives during the beginning of 2025.
Polestar 4 has a charging speed of up to 200 kW on DC and up to 11 kW on AC as standard. It takes 30 minutes to charge the Polestar 4 battery from 10% to 80%, using a 200 kW rapid DC charging.
The absence of a rear window was a design feature first unveiled in the Precept concept car, and it is now implemented in the Polestar 4.
The rear-view mirror has been replaced by a high-definition screen that displays a live camera feed from the car's roof. This system gives the driver an expansive rearward view, with no headrests or passengers in the way - a key advantage over conventional mirrors. This screen can also be switched to a traditional mirror mode if the driver wants to check on the rear occupants. While it might require a bit of adjustment, drivers find it quickly becomes second nature to use.
By eliminating the rear window, we were also able to extend the rear header and expand the panoramic glass roof behind the rear passengers. This creates an incredibly spacious and bright interior environment, enhancing headroom and overall comfort.
Absolutely, the rear luggage compartment of the Polestar 4 provides ample space for a dog or other pet.
If additional light is desired, the divider shelf behind the rear seats can be removed. The seats can also be folded into a 60/40 configuration to bring in more light from the main cabin to illuminate the luggage compartment.
If no key (key card or ultra-wideband key) is linked to your driver's profile, your Polestar 4 will automatically load the guest profile each time it's being unlocked. To make sure Polestar 4 always loads your profile when unlocking the vehicle, please link your key to your profile. If you share your car with other family members, we recommend a key is linked to either profile.
To stop the charging process, unlock and release the charging cable in Polestar 4. This is done by pressing the stop charging button in the centre display or via the charging station. If your car has reached the set charging limit, the cable will be released when the car is unlocked.
No, cars equipped with Performance pack include larger brake discs and the larger 4-piston Brembo brake calipers which requires a wheel size of 21" or 22".
As the actual picture frame from the roof-mounted camera is larger than the display area, using the indicators will change the used image to allow for better visibility towards the corresponding side. In some vehicles, this change of used frame is done with a small jump from side to side, while in other cars with a smoother transition. It is therefore not an error with the digital rear-view mirror, but rather a way to provide the driver with better visibility and reduced blind spot.
You can read more about the digital rear-view mirror in the owner's manual.
Adaptive cruise control is activated by double pressing the activation button on the left-hand side of the steering wheel, while Pilot Assist is activated with a single press. To change from Pilot Assist to Adaptive Cruise control, deactivation of Pilot Assist must be done followed by activation of adaptive cruise control.
Take control of your Polestar 4 in the app
Download the Polestar app to control your car remotely and get smart notifications or software updates.
Download the app