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Manual

Locking and unlocking

The car can lock and unlock manually or automatically, depending on what keys you use and which behaviours or options you have selected in settings.

You have a wide range of security and access options available in settings. You can choose to lock and unlock manually or automatically, depending on your selections in the centre display and the type of key you are using.

In most cases, the driver door controls locking and unlocking, using touch sensors in the door handle.

Manual and automatic locking

Manual locking is required when using a key card.

Automatic locking depends on distance-capable keys, as well as enabling automatic locking in settings. By default, the car is set to require manual locking.

Unresponsive unlock

If your car doesn't respond when you approach it with your distance-capable key, try unlocking it by pulling the door handle.

Some reasons your car doesn't respond as usual include:
  • The car has been turned off for several days and needs time to turn its systems back on, to recognise the key and to give you access.
  • The key's wireless signals are being blocked.
  • You're using a key fob that has a low battery or has entered battery saving mode.

If the car's batteries go completely flat, it will not respond to any key.

Unresponsive lock

If the car won't lock, check that all the doors are properly closed.

 Warning

Polestar recommends not leaving people or pets in a locked car. The driver is always fully responsible for the well-being and safety of anyone left inside. Some regions have laws prohibiting people or pets being left inside a locked vehicle.

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Automatic locking and unlocking

The car can unlock and lock intuitively when it recognises your key.

Manual locking and unlocking

Automatic locking is a simple way to access and secure your car, but there are some manual options when you need them.

Settings for locking and unlocking

You can unlock multiple doors at the same time or just one door. You can also decide whether the car should lock or unlock when approaching or leaving it.